Volunteer Friendly Award


Volunteer friendly helps you to take a systematic look at what you do and how you do it. It offers a flexible approach with support from us at the Volunteering Hub. Based on the national standard Investing in Volunteers (IiV) it is designed for smaller organisations to help give recognition for their good practice.


Volunteer friendly is a simple, user-friendly quality standard developed to support, recognise and reward groups who are good at involving volunteers.

Volunteer Friendly is about recognising that groups are good at working with volunteers. It gives groups the opportunity to review and develop their policies and practice when including volunteers in their work and rewards organisations for all their hard work with volunteers. Each organisation, or group, will work through the award at its own pace. Some organisations may complete the award within three months; others will require a bit more time. Once groups have achieved the Award they will be able to use the Volunteer Friendly logo on their stationery, website, etc. Volunteers and funders will be able to see they have recognition for excellent standards in volunteer management.


There are five strands to Volunteer friendly:

 1. Commitment to Involving Volunteers 

Understanding why your group uses volunteers

2. Making Volunteering Happen

Allocation of adequate resources, i.e. money, management, staff time and materials

3. Fair & Equal Volunteering

Volunteer diversity, equal opportunities, fair recruitment and reference checks

4. Volunteering Tasks and Getting Them Done

Developing task/role descriptions, training and supporting the needs of individuals

5. Celebrating Volunteers' Contributions

Show how you value your volunteers


Checklist and Support

For each strand, Volunteer Friendly offers a checklist of best practice, supported by guidance from our staff and examples available in an online toolkit. Access to the Checklist and accompanying resources is given to groups and organisations when they sign up for the Volunteer Friendly Award with our Volunteering Hub.



In Perth & Kinross we charge a small amount to cover the costs of providing resources and for the trophy and certificate. When you come to renew your award in 3 years the cost will be reduced.


If you don’t wish to apply for the award you can use the Volunteer Friendly format to develop your inclusion of volunteers, and still receive support from us. Please contact Lidia or Elaine for more information. In Perth and Kinross the Volunteer Friendly Award is delivered by the Third Sector Interface (TSI) for Perth & Kinross. Our TSI is a department of PKAVS providing free information and support to Charities, Voluntary Organisations, Community Groups, Social Enterprises and Volunteers.


Logo- Volunteer Friendly Award

PKAVS is a registered Scottish Charity (SC 005561)
& a company Limited by Guarantee, Registered in Scotland (86065)